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Hospitality Management

Hospitality Management

The Heaven a brand of BFC is our Hospitality management unit, which is a broad field that involves overseeing the day-to-day administrative, operational, and commercial activities of businesses in the hospitality industry.

As opposed to the more narrowly focused on “hotel management”, hospitality management is an umbrella term that covers various industries such as food and beverage, travel and accommodation, and event management.

The responsibilities that fall to The Heaven a brand of BFC includes the following :-

• Accounting and budgeting
• Interviewing, training, and managing staff
• Assisting with daily operations
• Optimizing business performance
• Fielding customer complaints and inquiries
• Championing sustainability intiatives
• Ensuring health and safety compliance

The Heaven - Hotel Industry

Our hospitality industry is continuously growing and developing so more and more hotels are offering every possible services to the guest to make him comfortable and enjoying the experience of staying in the hotel by catering all their needs. With the growing competition, hoteliers have come up with specialty products or services to target their clientele and develop a market for themselves.
Our hotels can be categorized on the basis of star rating, services they offer, size, their location, target audience, level of services, duration of guest stay to provide their guest an indication of their profile and what to expect from them. With the development of hotel industry several international chains or group also came into existence.
The Heaven a brand of BFC is closely connected with establishing the hotel industry, the hospitality industry, and the transport & tourism industry. Much of it is based on keeping our clintele happy, occupied, and equipped with the things they need during their time.

The Heaven - Event Industry

Our event industry is a dynamic and multifaceted sector that encompasses a wide range of activities, including meetings, conferences, trade shows, weddings, parties, and festivals. The Heaven event services are--
• Conferences. Conferences are large-scale events designed to bring people together around a central theme, product, or industry. ...
• Seminars. ...
• Trade Shows. ...
• Workshops. ...
• Corporate Meetings. ...
• Product or Service Launches.
Our economic goal is the profit and social objectives are related to implementation of various types of programmes - sports, cultural, artistic, business. Social and cultural aims could encompass increase awareness of a venue, occasion, tradition, cultural and art forms, history, area, special interest groups etc. Building community pride and social cohesion, Validation of community groups and issues, Increased community participation are our key vision of this project.

The Heaven - Travel & Tourism Sector

Our tourism unit is one of the world‘s most rapidly growing sector. Much of its growth is due to higher disposable incomes, increased leisure time and falling costs of travel. With the invention of rail transport and air transport besides road and sea transport, hotel industry developed from in to present day hotels, it is the part of the hospitality industry. Travel and tourism have been important social activities of human beings from time immemorial.
Our tourism sector get its inspiration from man‘s motivation to travel, in earlier time people travelled to survive and later to establish trade links with each other . As man evolved and become more aware, he started travelling to explore the world, domestication of animal which were used as the mode of transport till the invention of wheels made the travel easier and faster.
The Heaven - main objective of this sector is to develop and promote tourism, maintain competitiveness of India as tourist destination and improve and expand existing tourism products to ensure employment generation and economic growth.